Toques From The Heart’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. 

Shipping rates and delivery estimates

Shipment method	Estimated delivery time	Shipment cost
ChitChats Delivery Ontario	2-8 business days	$4.99
ChitChats Delivery Rest of Canada	2-8 business days	$8.99
ChitChats Delivery U.S.A	2-12 business days	$11.99
ChitChats Delivery Rest of World	5-22 business days	Quote Provided At Checkout

Shipment to P.O. boxes or APO/FPO addresses

Please ensure that if you are shipping to a P.O. box or APO/FPO address that the information is entered correctly so it arrives at the correct destination. 

Shipment confirmation and order tracking

You will receive a confirmation email and tracking number via email after you checkout.

Customs, duties, and taxes

Toques From The Heart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Toques From The Heart is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Residents of the United States of America are able to purchase our products and are subject to all tariffs, taxes, etc that apply.